LiveER Cases

Live for Admin/HR-lane case management, case notes, and escalation tracking

ER Cases

ER Cases give HR admins a confidential workspace for employee-relations issues, notes, status, escalation, and audit discipline.

Live scope

• HR/Admin case management.
• Case notes.
• Status tracking.
• Escalation tracking.
• Case audit trail.

Recidivism analytics and manager problem-solver scoring are preview unless verified in a live tenant.